What do I do if I forget my password?

If you forget your password all you need to do to get logged back in is,

1. Tap on sign in

2. Enter your email address and tap next

3. Tap on ‘Forgot password?’

4. On the next screen, your email will be pre-filled in for you, just tap ‘Next’

5. You will be asked to verify who you are, you can do this by sending yourself an email with a code, or using an authenticator app to generate the code for you. Select how you want to get the code and tap ‘Send notification’

6. Once you enter the code you will be asked to enter a new password and confirm it.

7. Tap on ‘Finish’

8. Go back to the FIDO app and attempt to log in again using your email and the new password.

9. Entra will send you a code that you will then use to log in!