Gareth Lloyd

Automatically monitor your network for leaks and other non-revenue water events.

Network Monitor

This Article will walk you through how to deploy a Relay unit along with a sensor.

FIDO Relay and Sensor Deployment 

Using the FIDO Hub portal to view results, filter multiple data, save preferred views, assign work and audit performance.

View Your Network Monitoring Results

Relay LED light, Colour & Pattern Guide 

This Article will walk you through how to collect a Relay unit along with a sensor.

FIDO Relay and Sensor collection.

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Help Videos

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FAQs

How do I set up a project?

How far should I leave between sensors when monitoring my network?

When would I use a 5 minute, 30 minute or 1 hr session?

When would I use a 24 hour session?

When would I use an overnight session?

When would I use System mode?

When would I use Sounding lite?

When would I use Consumption Profiling?

When would I correlate?

How do FIDO sensors know if there is a leak?

What is the process to investigate a Waypoint?

What do I do if I forget my password?

What does a leak look like on a session graph? 

Quick glimpse at the different tech we use.

Hardware

The FIDO sensor

FIDO Relay Unit

You’ve identified a potential leak - here’s how to pinpoint its exact location.

Leak Locate

How to work with Waypoints, including: Creating Waypoints, Interacting with Waypoints and Editing Waypoint Details.

Working on Waypoints

All about the different session modes available for the FIDO sensor, and when to use them

Choosing a Sampling Session

How to carry out single and multiple 2-point correlations including: Setting up Correlations, Synchronizing and Deploying Sensors, Collecting Sensor Data, and Adding Pipeline Details

Carrying out Correlations

Sounding

When and how to use Consumption Profiling to identify non-leakage.

Consumption Profiling

How to deploy a sensor using the FIDO smart app.

Sensor deployment and upload (without relay).

How can we help you?

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**Please note that some custom requests may incur additional charges. In such cases, we will not begin work until we have received the purchase order.**